SMS Opt-In Process
This page documents how SMS consent is collected for runthisby's messaging program, and is referenced by the Terms of Service and the Privacy Policy. runthisby is a private, invitation-only system: the people who can enroll are the site's owner and operator (the "Operator") and a small number of individuals the Operator personally invites ("Invited Contacts"). There is no public sign-up form. Numbers that have not been both authorized by the Operator and opted in by their owner receive no messages and no service.
Enrollment steps: the Operator
- The Operator signs in to the application's private, authenticated configuration interface.
- The Operator enters their own mobile phone number.
- The interface displays the consent notice shown below, with an unchecked checkbox the Operator must affirmatively select to continue.
- The system texts a verification code to the entered number, and the Operator enters it to prove ownership of the phone.
- The system sends the enrollment confirmation message shown below, restating message frequency, rates, and the STOP and HELP keywords.
Enrollment steps: an Invited Contact
- The person asks the Operator for access as part of an existing personal arrangement, for example a household member using the assistant for errands.
- The Operator adds that person's number to the authorized list in the private configuration. No messages are sent at this stage.
- The Invited Contact opts in from their own phone by texting START (or an initial message) to the runthisby number.
- The system replies with the enrollment confirmation message shown below, restating message frequency, rates, and the STOP and HELP keywords.
The consent notice
As displayed at enrollment in the private configuration:
The confirmation message
Sent once enrollment completes. For the Operator it follows verification; for an Invited Contact it is the reply to their opt-in text.
Opting out
Any enrolled user can withdraw consent at any time by replying STOP to any message (no further messages will be sent) or by emailing support@runthisby.me. Replying START resumes messages; replying HELP returns assistance information.